Cancellation Policy

WITHDRAWAL & REFUND POLICY • Withdrawal Requests: Must be made in writing to learning@oliv3.com.sg and approved by Oliv3. Education. Refunds (excluding course material and exam fees): • 95% refund if withdrawal is at least 7 working days before the course start. • 75% refund if withdrawal is less than 7 working days before the course start. • No refund for withdrawals on/after course start, including no-shows. • No refund if Oliv3. Education does not approve the withdrawal request. • Course material and exam fees are always payable. REPLACEMENTS & DEFERMENTS • Participant Replacement: Allowed with at least 4 days’ written notice before course starts. • Late notice may not be accepted or may incur charges. • Deferment: May be granted on a case-by-case basis with supporting documents (e.g., medical or compassionate reasons), subject to Oliv3. Education/TP approval. BILLING • Course fee to be paid online during registration. Refer to the course page for details. COURSE CHANGES Oliv3 Education may change course details (e.g., TP, schedule, content, fees, availability) and will notify affected participants. If you disagree with the changes, you may withdraw (subject to the withdrawal policy). Continuing participation means you accept the changes. Other Terms & Conditions By registering for an Oliv3 Education course, you agree to these Terms & Conditions below: If you do not agree, please do not register. Oliv3 Education may update these Terms at any time. Changes will be posted on the website, and continued registration means you accept them. Some courses may have additional terms from the training provider (TP). It is your responsibility to review and accept them. Oliv3 Education is not responsible for any loss or damage caused by third parties, including TPs. If registering on behalf of someone else, you confirm you have permission to do so and will ensure they follow these Terms. Any violation by them will be considered a violation by you.